(BPT) - Consumers today expect seamless, personalized, convenient shopping experiences wherever they shop. How can retailers stay competitive while ensuring they meet these expectations and stay competitive? Global technology leader in supply chain and omnichannel commerce Manhattan Associates recently launched its 2025 Unified Commerce Benchmark for Specialty Retail, co-sponsored by Google Cloud and conducted by Incisiv, to evaluate how 220 North American retailers are demonstrating exceptional omnichannel commerce maturity and delivering highly personalized experiences to their customers, both in-store and online.
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