MONTGOMERY – The Alabama Law Enforcement Agency (ALEA) is warning citizens to beware of third-party websites when renewing their driver licenses online.
Third-party websites may look “official” and often partner with search engines to appear at the top of search results. Many third-party sites charge additional fees or “up-charges” to complete transactions. These third-party application sites are independently administered and are not affiliated with ALEA in any way.
“We were recently made aware of a website that charged a $50 administrative fee in addition to the agency’s $39 renewal fee,” ALEA Secretary Hal Taylor said. “That is a significant up-charge from ALEA’s online transaction fee, which is only $2.75. As with any type of website service, we encourage Alabama citizens to use caution when utilizing third-party websites.”
Here are a few tips to help customers ensure they are visiting ALEA’s official website:
• Rather than using a search engine to reach ALEA’s Driver License Division, enter the agency’s web address (www.alea.gov) directly into the browser’s address bar. Once at ALEA's official site, click “view all online services,” then click “renew your driver license online.”
• ALEA charges a $2.75 transaction fee for online renewals. If any additional charges are incurred, it is not the ALEA website.
• Look for the words, “The official site of those who protect and serve Alabama” and the official ALEA seal at the top of the page. These are included as additional security measures.
ALEA is also reminding citizens that drivers are only eligible to renew a license 180 days prior to the expiration date. Drivers may purchase a duplicate license, permit or ID card at any time through ALEA’s online services.